Customer Reviews

Quick. Professional. Efficient. Excellent customer service.

oil change was done in a timely manner and representative was helpful and pleasant.

Courtney was absolutely amazing in helping us get the vehicle we wanted she was so sweet and nice, she went above and beyond and Jeremy was also amazing and helpful and he helped us so much and he also went above and beyond to help get us the vehicle we wanted it was an urgent need. They both were excellent and they need a great reward .

Came in for a recall on my truck I'm still waiting to get called back when part arrives I was told. Tomorrow will be 2 weeks ,will give 5 star when part is replaced

Courteous, friendly and efficient service

I took my pickup in for a coolant leak, reservoir was cracked, the mechanic replaced but ended up breaking a clamp in the process, so it leaked again the next day. Cynthia told me to bring in immediately, they repaired at no charge same day. Things happen, I was not inconvenienced in any way as we have two vehicles we can use. Cynthia is always very professional as are all the employees I have met at Jim Cook Chevrolet. Thank you for getting "Elvis" fixed and on the road again!

Professional and clean service.

I dropped my 2021 Bolt off Monday night with drop box to get turn signal fixed. Ms Cynthia Grindstaff billed my extended warranty and I got my car back Thursday with no problems.

It was great ! You all are very nice! Thank you for being nice to my dog👍

Very clean service! Kind and thoughtful! Not pushy when buying an auto. Will search for what you want if they do not have it!

Everyone there was friendly and helpful, from the moment I drove in.

Nice and polite excellent service

Got right in and friendly and courteous.

I get all my vehicles repairs done at Jim Cook Chevrolet. I know it’s done correctly the first time thank you Jim Cook.

Very professional and polite service staff. Excellent customer service.

Cynthia at service desk kept me fully informed of the issues with coolant cap and motor mounts that needed replaced. I am very pleased with the service I receive from Jim Cook Chevrolet-GMC and will return in the future.

They replaced a panel on the side of my front seat, and put a patch in a tire that had a screw in it. Every went well I thank them for doing this.

I felt strongly about buying local (same county). My salesman Josh was there for me in every way. No one could have had more product knowledge or served me any better. We became friends with our initial hand shake. The Sales Manager Mark was also great, he was there to handle any situation. My experience was excellent.

Excellent dealership, great sales process. No pressure, awesome communication, deal was extremely transparent. This will be the first dealership I check for my next vehicle purchase. Jeremy Davis and Ian Buchanan were awesome to work with.

Always a great experience