Confirmed Service Customer
I took my pickup in for a coolant leak, reservoir was cracked, the mechanic replaced but ended up breaking a clamp in the process, so it leaked again the next day. Cynthia told me to bring in immediately, they repaired at no charge same day. Things happen, I was not inconvenienced in any way as we have two vehicles we can use. Cynthia is always very professional as are all the employees I have met at Jim Cook Chevrolet. Thank you for getting "Elvis" fixed and on the road again!
Franklin H.
MARION,
NC

Business Response
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