176 Reviews Found
Confirmed Sales Customer
Great people to do business with, No pushy sales techniques. Ian was our sales guy and he was great. I would 100% recommend them to anyone in the market for a Chevrolet!
Nicholas L.
LOUISBURG
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Confirmed Sales Customer
I was referred to Gary via a friend a couple years back and have now bought 2 trucks from him. Gary has always done what he said he was going to do and done so in a timely manner. i have no complaints whatsoever with Gary. I would highly recommend and have done so to anybody else looking to purchase a GM product. In regard to the dealership it would be nice to be spoken to by the gentlemen that sits in the elevated cubicle. Im not sure of his title or seniority but being in sales myself i strive to always speak with everyone that is associated with my business to let them know i truly appreciate their business.
Kirby D.
MORGANTON
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Confirmed Service Customer
Bought 4 new Michelin tires at a great price!
Stephen L.
LINVILLE
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Confirmed Service Customer
Came in for an oil change it took almost 2 hours ..when I bought the car earlier this year I was told they would wash and clean my car when I brought it in for this ...I was told they couldn't because they didnt have but one guy doing that ..I'm disabled and can't do things like that and was hoping to get that done was disappointed
Paula E.
MARION
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Confirmed Service Customer
The service department was very efficient and the sales staff were very friendly and willing to answer questions about cars in the showroom.
Donna A.
MARION
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Confirmed Sales Customer
Very wonderful! Josh and the crew made the entire experience laid back and easy
Mindy L.
SWANNANOA
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Confirmed Service Customer
Missed my appointment by one day ,thought it was another day but service worked me in.very thankful.great group there
Christopher P.
MARION
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Confirmed Service Customer
The internet was down and did not complete the service on my vehicle
Daniel P.
NEWLAND
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Confirmed Sales Customer
Allen and Ian were great to deal with made the process very easy
Melissa S.
MARION
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Confirmed Sales Customer
This dealership is Awesome! The process was simple no pressure and I love my truck.
Darrell C.
MARION
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Confirmed Sales Customer
Personable, professional service. Staff was helpful and knowledgeable.
Debra M.
SWANNANOA
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Confirmed Service Customer
when I have car trouble there is no other place I would take my cars to Jim Cook they have always preform good work and in a timely manner and when I'm thinking about trading my cars Jim Cook is where I go too . Thanks Jim Cook
Walter S.
MARION
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Confirmed Service Customer
Repair was completed as requested in a timely manner
John B.
MARION
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Confirmed Service Customer
I had an excellent experience at Jim Cook Chevrolet. After searching nationwide, they had the exact 2025 Tahoe Z71 I was looking for. My sales representative, Ian, was attentive and knowledgeable, providing all the necessary information upfront. In finance, Jeremy was clear and straightforward, no pressure, explaining my interest rate, payments, and the extended warranty options. I was confident in my decision and ended up purchasing the vehicle the same day, including a 5-year/100,000 mile extended warranty. I will return for my next Tahoe purchase and highly recommend this dealership to others!
Christopher R.
KINGSPORT