Confirmed Service Customer
The check engine light in my 2015 Trax came on, and I made an appointment with the Service Department at Jim Cook's to have it looked at. They determined that it was a problem with the turbo charger. It was under warranty, so they wanted to keep the vehicle and do a test drive to verify the problem. During the testing, the problem seemed to clear itself and the warning light turned off. The car was returned to me with the advice to drive it as usual and bring it back if this happened again. There was no charge for all the diagnostic work.
Phyllis W.
MARION,
NC
Business Response
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