Customer Reviews

Been with the dealership since they first opened and a great group of people

Polite and professional

Great customer service with Mike with keeping me updated on getting the part in and immune car being fixed. Also very helpful with getting a vehicle to use till mine was fixed.

Nice people to deal with would do business with them again.

Great dealership. Salesperson was outstanding and the business manager was very thorough and friendly. The delivery was quick and efficient. Salesperson checked on me the next day to make sure I was happy. Overall a completely satisfied experience!

I came for an appointment and they took my truck straight back, and finished very neatly and quickly. The service department at Jim Cooks is very, very good. Thank you.

Did everything right the first tune and vehicle was ready when promised

This is the best Chevy dealership in Western NC.

they did a great jog the kept looking until they found the exact car I wanted even after changing my mind and I'm glad I did they did great again I couldn't. be more pleased the more I drive it

Our Dealership was patient and very thorough when working on our truck!

Recommended for a professional no pressure purchase.

I came in for a transmission filter replacement on my 2021 Corvette and was completely satisfied with the work and the time it took to get back on the road. Once again I get the utmost in professional care at this dealership.

Your service department has helped me out twise now, 3 years apart, with my truck. I could not be more satisfied. Courteous, professional and honest.

Polite, answered questions, work done in timely matter

Very easy to get an appointment. Took care of the service I needed in a timely manner. Kept me informed on what had to be done.Very friendly people. Jim Cook service department very good at getting the job done!

Took my vehicle there for them to find out what the issue is. The ordered the steering column and now waiting to the part to come in. It’s on back order. They were very helpful in letting me know what the issue is.

Very fast and efficient

Quickly scheduled appointment for new car showing check engine light on new car! Cordial and professional service.

It was great

Excellent customer service. Clean facilities. Good coffee. Very friendly.